Intuitive Solutions for Energy Conservation

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  • kitchen 1ihd-green means go
  • Minister-Chiarelli-2015-EDA_2-01
  • Energy-Aware-1_Optio_2ihd-green means go
  • Green Means Goihd-green means go
  • Kitchen 2-01

Warranty and Return Policy

Aztech warrants its product against defect in material or workmanship for 90 days from the date of purchase. In the unlikely event that a product proves to be defective, please contact Aztech’s support department for trouble shooting, repair or replacement. Aztech, however, will not be able to issue a refund.

Returning a Product
All return requests must be accompanied with proof of original date of purchase. You must be issued a Return Merchandise Authorization (RMA) number and instructions to enable you to return the product. Please email us to request an RMA at

When returning the product, please ship it in its original packaging or packaging that gives an equal degree of protection. Include your proof of purchase in the package, and the RMA number clearly marked on the outside of the package. Please include any of the accessories such as cables, power adapters, when returning to Aztech. Please follow the RMA instructions given by our service support representatives. Customers are responsible for the cost of shipping returned merchandise to Aztech’s warehouse.

Invalidation of Warranty
This warranty becomes invalid if the factory-supplied serial number or “warranty void” sticker has been removed or altered on the product.

This warranty does not cover:

A)  Cosmetic damage or damage due to acts of God.
B)  Accident, misuse, abuse, negligence or modification of any part of the product.
C)  Damage due to improper operation or maintenance, connection to improper equipment, or attempted repair by anyone other than Aztech.

Limits of Warranty
In no event shall Aztech’s liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.

Contact Us
For further assistance please email the Aztech team at

The Fine Print
Aztech makes no warranty or representation, expressed, implied, or statutory with respect to its products, contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Aztech reserves the right to revise or update its product, software or documentation without obligation to notify any individual or entity.